Program Assistant- GB Rockledge

The Program Assistant is responsible for bringing in potential students, enrolling them, and maintaining relationships with students and parents in the school. The main goal for this position is to enroll members. This position is a sales position. The main duties the Program Assistant will have are as follows:

  • Sell the products and services offered by our school
  • Answer the School’s Phone, Email, social media Messages, and any other inbound point of contact with clients
  • Contact the leads and Manage Appointments
  • Enroll Students
  • Inventory Management/Sales of products in Pro shop
  • Ensures the effectiveness of the new student’s enrollment system
  • Develops the internal communication strategy, along with the instructors, marketing department, and keeps the students updated and informed about the school, its operations, and activities
  • Assists the Instructor in developing the absentee student strategy for the month
  • Develops the delinquent student strategy for the month together with the billing department
  • Assists the instructor in developing the seasonal Gracie Barra school event calendar together with the instructor and marketing department
  • Assists the Head Instructor with updating the schedule for the Gracie Barra school
  • Presents the program to the prospective student
  • Executes or supervises the new student enrollment procedures
  • Ensures the accuracy of the data on the club management system
  • Prepare Attendance Cards
  • Deals with cancellation requests, leading the canceling student not to cancel the agreement
  • Supports the accounts receivable assistant on the development of the delinquent account strategy for the month
  • Inputs and/or changes information on the billing system
  • Deals with student complaints and recommendations
  • Ensures that the walk-in prospects are well received and offered an opportunity to schedule an introductory lesson
  • Ensures that the phone is being answered quickly during business hours in a polite, objective, and exciting manner & prospects are scheduled for intro classes
  • Schedules/confirms the introductory lesson appointment
  • Follows up with introductory lesson no shows and pending enrollment
  • Prepares the designated reports and gives them to the supervisor

Recommended Skills

  • Sales
  • Time Management
  • Task Management
  • Communications
  • Club Management System Knowledge
  • Event Management
  • Inventory management
  • Organization
  • Phone Skills
  • Jiu-Jitsu and GB Culture

Required Certification:

GB MSCP & GB Foundations

Dress Code:

  • GB Tshirt
  • Jeans, pants, or shorts
  • Tennis shoes

OR

  • Gi Pants
  • GB Tshirt or Rash Guard
  • Flip flops

Schedule

Mon-Thurs: 3:00 PM-8:30 PM

Saturday: 10AM-12 PM

*More hours can be added

  • Location
    ROckledge, Florida
  • Employment Type
    Part-Time
  • Minimum Experience
    Mid-level
  • Compensation
    $10 per hour + Commission/Bonus

To apply for this job, please send an email to gbrockledge@gmail.com and write “PA application” on the subject.